Need to make a return? No problem!
If you need to return or exchange an item, read through our Returns & Exchanges Policy below, and if your return qualifies, follow the steps below to get the process going.
ISL Store Returns & Exchanges Policy
Eligible Returns & Exchanges
To qualify for a return or exchange, items must be sent back to our office within 30 days of your original shipment date (shipment date can be found on your packing slip and in your shipping notification email).
Items eligible for return or exchange must be received in an undamaged or unworn condition.
If there is something wrong with your order, contact us at firstname.lastname@example.org right away and we will work to correct the issue as soon as possible.
How to make your return or exchange:
- Print our Returns & Exchanges form (download here) and fill it out with the relevant information.
- Pack your item and include the filled out Returns & Exchanges form.
- Mail your item back to us, and we’ll process your return.
905 W. Riverside
Spokane, WA 99201